Privacy Policy

Effective Date: April 19, 2026

Last Updated: April 19, 2026

Welcome to FirstLine Education. We are committed to protecting the privacy and security of our students and visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our continuing education services.

  1. Information We Collect

    We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:

    • Account Information: Name, email address, mailing address, phone number, and professional license numbers (required for CE credit reporting).
    • Payment Information: Credit card details and billing addresses. We use third-party processors; we do not store full credit card numbers on our servers.
    • Academic Records: Course progress, quiz scores, completion dates, and certificates earned.
    • Usage Data: IP addresses, browser types, and pages visited to help us improve site functionality.

  2. How We Use Your Information

    We use your data to:

    • Provide and manage your educational courses and account.
    • Issue and verify certificates of completion.
    • Report earned credits to state licensing boards or regulatory bodies (where applicable).
    • Send administrative updates, newsletters, or marketing (which you can opt out of at any time).
    • Comply with legal obligations and prevent fraud.

  3. Sharing Your Information

    We do not sell your personal data. We share information only in the following ways:

    • Regulatory Bodies: To report your course completions to relevant licensing boards.
    • Service Providers: With trusted vendors who handle payment processing, email delivery, and website hosting.
    • Legal Requirements: If required by law, subpoena, or to protect the safety and rights of FirstLine Education and its users.

  4. Cookies and Tracking

    We use cookies to keep you logged in and to analyze site traffic. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

  5. Data Security

    Based in Mission, TX, we follow industry-standard security protocols to protect your data. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your Personal Information but cannot guarantee absolute security.

  6. Your Rights and Choices

    • Access & Correction: You may log in to your account at any time to update your personal details.
    • Data Retention: We retain academic records as required by educational regulatory standards, often for several years.
    • Marketing Preferences: You can unsubscribe from promotional emails via the link provided in the footer of the email.

  7. Children’s Privacy

    Our services are intended for adult professionals seeking continuing education. We do not knowingly collect information from children under the age of 18.

  8. Changes to This Policy

    We may update this policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date” at the top.

  9. Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us:

    FirstLine Education
    Mission, TX
    Email: [email protected]
    Phone: (956) 000 0000